Inspirational leadership possesses a unique ability to influence and inspire others, propelling them to surpass expectations and deliver exceptional performance. Prof. (Dr.) Rajiv Mishra, Dean and Professor at the School of Hospitality & Tourism, Galgotias University, Greater Noida, embodies his vision for educational excellence and societal impact.

With over two decades of experience, Dr. Mishra has made significant contributions to the field of higher education, particularly in the domain of hospitality and tourism.

The Everlasting Odyssey

Prof. (Dr.) Rajiv Mishra eloquently states, “The hospitality industry deals with two basic needs of human beings – food and shelter, a vista which can never wane away with time.”

Dr. Mishra embarked on his professional journey in the hospitality industry as a Hospitality Professional at The Leela Palace Kempinski in Bangalore. He holds the distinction of being the first batch alumnus in the country to complete the four-year bachelor’s degree program in hotel management from Srinivas College of Hotel Management, Mangalore University, Mangalore. Additionally, he served as the University Senate Representative at Mangalore University, Mangalore.

As he advanced in his career, Prof. Dr. Rajiv Mishra pursued further scholastic achievements and qualifications in the field of Hospitality & Tourism, which kindled his passion for joining the noble profession of teaching and erudition. He earned multiple Master’s degrees, including in Hospitality Management, Tourism Management, and Business Administration, as well as a Doctorate in Management.

His outstanding contributions were recognized through prestigious fellowships, including those from the Institute of Hospitality, London; Hospitality International Standards, Malaysia; Management and Business Research Council, USA; Institute of Scholars, India; and Centre for Education Growth and Research, India. Notably, the Union Ministry of Tourism, Govt. of India, bestowed the prestigious award for his ‘Doctoral Research Thesis’ in acknowledgment of its credibility, novelty, and significant contributions to the field.

After gaining extensive experience and expertise in the hospitality & tourism industry, Prof. Dr. Rajiv Mishra transitioned into the realm of academia, becoming an erudite academician and proficient academic administrator.

Under the able leadership of Prof. Dr. Rajiv Mishra, his expertise in didactical and pedagogical applicability in technology-mediated learning (EduNxt/VSAT/MicrosoftTeams/WebEx) has significantly enriched the quality and impact of hospitality & tourism management education. His proficiency in continuing professional development, along with a deep insight into hospitality & tourism research, has further contributed to the enhancement of the educational experience.

Additionally, Prof. Dr. Rajiv Mishra’s adeptness in instructional designing and reviewing of self and web-based learning materials has played a crucial role in creating effective and engaging learning experiences for students. Notably, he holds the distinction of initiating Bachelor’s and Master’s Degree Programs in the Hospitality & Tourism domain at the University level, thereby leaving a lasting impact on the field of education.

His remarkable 15-year tenure with the Manipal Education Group was marked by significant contributions to the ITC Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education, Manipal. This esteemed institution is recognized as a world-ranked and the country’s foremost hospitality institute, designated as an ‘Institution of Eminence’ by the Ministry of Education, Govt. of India.

Prof. Dr. Rajiv Mishra has adorned himself with numerous prestigious professional and scholastic credentials and certifications from globally renowned educational conglomerates. These include certifications such as ‘Certified Hospitality Manager: Leadership’ and ‘Certified Hotel Administrator (Audit)’ by the American Hotel & Lodging Educational Institute; ‘Accredited Management Teacher’ by All India Management Association; ‘Credentialed University Teacher’ by The University of Hong Kong; ‘Certified Vocational Trainer’ by City & Guilds, London; ‘Certified Online Teacher’ by The Open University, UK; and ‘Skilled Professional Teacher’ by The Commonwealth Education Trust, London among others.

His commitment to continuous learning is evident through certifications like ‘Certified Microsoft Innovative Educator’ by Microsoft Corporation, USA; ‘Certified Online Hospitality Educator’ by the American Hospitality Academy & Online World Campus, Florida; ‘Certified in Coaching Skills’ by Harvard University (Harvard Business Publishing), United States; ‘Credentialled Revenue Manager’ by ESSEC Business School, France; ‘Certified TOURISMx: Tourism and Travel Management’ from the University of Queensland, Australia; ‘International Certified Career Coach’ by Career Development Alliance, USA; and ‘Specialized EduNxt Faculty’ (a next-generation Technology Infused Distributed Learning) by Manipal Education Group, Manipal to name a few.

Unleashing Brilliance

In his pursuit of excellence, Prof. Dr. Rajiv Mishra is driven by a strong motive to become an outstanding hospitality & tourism educator and administrator, capable of effortlessly inspiring, motivating, and encouraging learners & students. Alongside imparting knowledge, his goal is to nurture them into exceptional business leaders. This purpose, passion, dream, direction, goal, and accomplishment form the guiding principles of his life, propelling him on a continuous journey toward realizing his vision.

Throughout his career, Prof. Dr. Rajiv Mishra has been steadfast in prioritizing the best interests of his students. He places a significant emphasis on cultivating critical thinking and effective communication skills, recognizing their indispensable value in any professional path they choose. Additionally, he directs his attention towards honing their teamwork, problem-solving abilities, adaptability, and entrepreneurial mindset while fostering curiosity and imagination. His aim is to equip them with the necessary skills and mindset to thrive in their future careers. A key aspect of his approach is motivating student engagement through relationship management and soft-skills training while also instilling a sense of societal and community obligations within a personalized and simulated learning environment. Prof. Dr. Rajiv Mishra is committed to not only shaping proficient professionals but also molding them into responsible and compassionate citizens. To achieve this, he imparts various life skills and fosters their decision-making abilities and aptitudes.

Empowering the Future

Prof. Dr. Rajiv Mishra faced a challenging decision when he had to transition from Manipal (Karnataka) to Greater Noida (Uttar Pradesh) for a new responsibility. After much contemplation and seeking guidance from colleagues, friends, relatives, and higher management, he finally made a confident and proud decision. Grateful for the support and facilitation provided by the leadership team of the new organization, he embarked on his new journey with courage and confidence, with a reliable team supporting his goals.

As an inspiring leader, Prof. Dr. Rajiv Mishra has made a significant difference in his segment, leaving a positive impact on the upcoming generation. His vision aims to transform society through education, setting academic standards that align with social, ecological, and economic considerations while striving for excellence in education, research, and technological service to the nation.

With deep appreciation for his institution’s role in shaping him, he oversees its growth and development and also focuses on international and national branding, analyzing market demands. Maintaining strong rapport with external agencies, officials, accrediting bodies, and all stakeholders, including industry partners, parents, alums, students, and faculty members, is crucial in the hospitality & tourism sector. Consequently, he encourages his students to be outgoing and interactive.

Critical thinking and communication skills are emphasized in his educational approach, recognizing their universal significance. He also nurtures students’ teamwork, problem-solving abilities, adaptability, and entrepreneurial spirit, along with fostering curiosity and imagination to prepare them for their future careers.

Inspiring Excellence

Prof. Dr. Rajiv Mishra advocates embracing the vision of the National Education Policy – 2020, which aims to create a sustainable and equitable knowledge society in India. He emphasizes fostering a deep respect for Fundamental Duties and Constitutional values, instilling a sense of pride in being Indian, and nurturing global citizenship among students.

As an inspiring leader, his motivation to make a difference in the country stems from the crucial role and responsibility of educators and academicians. He adheres to the Sustainable Development Goal (SDG) – 4, promoting lifelong learning opportunities for all, and focuses on producing well-rounded learners who can excel in any sphere of life and profession.

To inspire the youth to become fearless and innovative leaders, Prof. Dr. Rajiv Mishra believes that inspiration is a powerful tool. He encourages student engagement sessions, addressing their queries and concerns positively and constructively. By instilling confidence, faith, and optimism in students, he empowers them to recognize their own potential for success. Drawing from real-life examples, he ignites their passion and energy for learning, enabling them to create their learning paths and explore new opportunities.

For future generations aspiring to become inspiring leaders, Prof. Dr. Rajiv Mishra advises finding a personal sense of purpose and contributing to a larger cause beyond oneself. He highlights the significance of investing in people and talent, as operational excellence relies on the competence and skills of the workforce. Nurturing the potential of employees and unleashing their abilities are key ingredients for success and exceptional operations.

Pathways to Empowerment

As an educational leader, Prof. Dr. Rajiv Mishra is committed to inspiring the youth through a set of imperative strategies:

• He advocates for the continuation of blended learning and hybrid teaching models, recognizing their value in providing additional knowledge and value-add-on components to students beyond traditional classroom and lab settings.
• Dr. Rajiv Mishra believes in the significance of authentic learning experiences, which immerse learners in real-world exposures and challenges.
• Collaborative learning is encouraged, as he emphasizes the need for students and educators to engage beyond the confines of their institutions.
• Integrating extension activities and local community involvement into the regular teaching-learning process is seen as essential for holistic development.
• Non-cognitive competencies, including social and emotional learning, are promoted among students, fostering self-awareness, self-management, social awareness, relationship skills, perseverance, motivation, and growth mindsets.
• Project-based learning is viewed as a means to enhance critical thinking and develop vital 21st-century skills such as creativity, collaboration, and leadership.
• Personalized learning is advocated to address individual learner needs, identifying slow and advanced learners and aligning learning objectives, instructional approaches, and content accordingly.
• Dr. Rajiv Mishra highlights the importance of providing multiple means of representation and engagement to cater to diverse learning preferences and stimulate interest and motivation.
• To facilitate these strategies effectively, he emphasizes the need for ongoing professional learning for teachers, ensuring it is job-embedded and available when required.

Recognizing that challenges will persist, Prof. Dr. Rajiv Mishra underscores the importance of setting an agenda for change and implementing a strategic plan to ensure long-term sustainability and lifelong, comprehensive learning.

He firmly believes that an educational society not only facilitates intellectual achievements but also imparts life skills, prioritizing molding students into good citizens first and then grooming them as competent professionals.

Pathfinder of Hospitality & Tourism Education

Prof. Dr. Rajiv Mishra offers valuable advice to aspiring hospitality & tourism professionals and managers, encouraging them to embrace the ’10- Is’ principle of life. According to this principle, they should strive to be Interactive, Interesting, Innovative, Inspiring, Insightful, Influential, Intuitive, Ingenious, Impressive, and Impactful in their personal and professional endeavors. By embodying these qualities, they can make a significant difference in their careers and leave a positive and lasting impact on the industry.

Prof. Dr. Rajiv Mishra has garnered numerous honors, awards, and accolades throughout his illustrious career. He has been recognized for his exceptional achievements and contributions in the field of Hospitality & Tourism Management. Some of the notable awards include:

• 2023: Adorned as the Most Impactful Education Leader in India by Knowledge Review Magazine.
• 2023: Bestowed first position among Dean (Greater Noida – NCR Region) by AAHAR WAYS, a prestigious food, catering, and hospitality media publication.
• 2023: Recognized as the Most Inspiring Leader Making a Difference in India by Knowledge Review Magazine.
• 2022: Impaneled as Independent Director of the Central Public Sector Enterprise by the Department of Public Enterprises, Ministry of Finance, Government of India.
• 2022: Inducted into the Hall of Fame of the prestigious ‘Open Association of Research Society,’ United States, and recognized as a Fellow of the Management and Business Research Council, USA.
• 2022: Honoured with Perficio Award as Best Visionary Leader of the Year by DHS Foundation (UPACRI2022), India & University Malaysia Kelantan, Malaysia.
• 2022: Awarded as the Best Dean of Hospitality & Tourism in the Global Hospitality & Tourism Leadership Award, conferred by Swami Vivekanand Subharti University, Meerut.
• 2021: Awarded Corporate Hospitality Educator of the Year by the ‘IHE Excellence Award’ during India-International Hospitality Expo.
• 2021: Honored as Top Inspirational Educator of the Country by JOURNEY Magazine jointly with Code Bharat & Robochamps, India.
• 2021: Awarded the Best Dean of the Year by DHS Foundation (UPACRI2021) & Perficio Award.
• 2021: Awarded as Best Dean of Hospitality & Tourism in the Global Leadership Award, conferred by Swami Vivekanand Subharti University, Meerut.
• 2019: Doctoral Research Thesis is awarded by the Union Ministry of Tourism, Govt. of India for its credibility, novelty, and asserted exploration.
• 2017: Presented Commendation- Letter by the Director, Union Ministry of Tourism, Government of India; Principal Secretary to the Government of Karnataka; and Director (Tourism), Government of Bihar, for writing an exceptionally good research paper.
• 2010: Felicitated as Guest of Honour in the National Seminar by Administrative Management College, Bangalore University.
• 2005: Awarded Excellence & Service by Christ University, Bangalore.
• 2005: Recipient of Educational Excellence Award by Management SP Institute, New Delhi.
• 2002: Felicitated with Genius Millennium Award for excellence in CRM by All India Management Council, New Delhi.

Apart from these accolades, Dr. Mishra has published over 80 research papers in reputed international & national journals, holds ten patents and copyrights, and has actively delegated to various conferences and workshops. He is also associated with numerous esteemed professional bodies and institutions, where he contributes as an Adjunct Faculty, Nodal Officer, Affiliated Assessor, Subject Matter Expert, and Special Invitee Member.

Dr. Mishra is also a distinguished member of several prestigious bodies and institutions such as – Institute of Hospitality (formerly The Hotel & Catering International Management Association), London; International Council on Hotel, Restaurant & Institutional Education, USA; Research Board of Advisors of American Biographical Institute, USA; All India Management Association, New Delhi; India Didactics Association, New Delhi; National Executive Committee of Indian Tourism and Hospitality Congress, Shimla; Indian Hospitality Congress, Srinagar-Garhwal; Indian Society for Technical Education, New Delhi; Indian Society for Training & Development, New Delhi; Teaching and Education Research Association, India; Centre for Education Growth and Research, New Delhi; Happy Hotelier Club, New Delhi; Indian Council For Technical Research and Development, Nagpur; India Food Tourism Organization, Delhi; and Chartered Member of Rotary International & Indian Red Cross Society to name a few.

Under his dynamic leadership, the School of Hospitality & Tourism (SOHT), Galgotias University has achieved several milestones, including global rankings, corporate partnerships, and international accreditations. SOHT has the rare distinction to be the first private institute in India to be ranked as TOP-50 Best Hospitality and Hotel Management Schools in the World. Driven by a vision for excellence, Prof. Dr. Rajiv Mishra continuously strives to elevate SOHT into a world-class institution with cutting-edge infrastructure, premier faculty, and a holistic learning environment, making it a preferred destination for Hospitality & Tourism education.