If you own or manage a multifamily property, you’ve likely faced the challenge of keeping the building secure while still allowing convenient access for residents and guests. Traditional keys and buzzers often fall short because they’re hard to manage, easy to duplicate, and don’t offer much insight into who’s coming and going.
That’s where a commercial intercom system with door release comes in. These systems go beyond simple communication by providing real-time control over who enters the building, thereby enhancing both safety and efficiency.
What Is a Commercial Intercom System with Door Release?
A commercial intercom system with door release allows property staff or residents to communicate with a visitor and remotely unlock the door. Most modern systems incorporate audio and video capabilities and connect via the internet, making them far more versatile than legacy intercoms.
These systems typically consist of:
- An outdoor hardware device that is often mounted at the entrance
- Indoor receivers or mobile apps for communication
- A built-in or integrated door release mechanism
When a visitor arrives, they use the intercom to call a specific unit or the front desk. The person receiving the call can speak with the visitor and, if everything checks out, press a button to remotely unlock the door.
Why This Matters for Multifamily Properties
Unlike single-family homes, multifamily buildings must accommodate dozens of people. That includes not just residents but also service providers, delivery drivers, and guests. A door release feature keeps that flow of access organized and controlled.
Here’s how it helps:
- Reduces Unauthorized Entry
When residents or staff can verify who’s at the door before granting access, there’s a much lower chance of intruders slipping in. Video verification, in particular, gives everyone peace of mind.
- Improves Convenience for Residents
Nobody wants to run downstairs just to let someone in. A mobile-enabled intercom lets residents buzz in a guest from their phone, whether they’re on the couch or out running errands.
- Supports Contactless Access
In the wake of heightened hygiene awareness, contactless systems have gained popularity. An intercom system with remote door release eliminates the need for shared touchpoints or handing off keys.
- Creates an Audit Trail
Some intercom systems include built-in access logs or integrate with property management platforms. That means you can see exactly who entered and when, which gives you a helpful tool if there’s ever a dispute or incident.
- Streamlines Package Delivery
Delivery drivers can call the front office or designated drop-off zone to request entry, thereby minimizing missed packages and unattended deliveries in the lobby.
What to Look for in a System
If you’re considering installing one of these systems, keep the following in mind:
- Video vs. Audio Only: Video gives a much clearer picture of who’s at the door and is recommended for larger or higher-risk buildings.
- Mobile App Integration: Ensure residents can use their phones to communicate and access doors.
- Cloud-Based Management: Systems that work over the cloud are easier to update and manage remotely.
- Scalability: Choose a system that can grow with your property, whether you add new buildings or more units.
- Access Control Integration: Ideally, the intercom can integrate with your existing access control or smart locks.
Final Thoughts
Multifamily properties face unique challenges when it comes to managing entry. A commercial intercom system with door release simplifies access, reduces risks, and improves the resident experience. Whether you manage a small apartment building or a large residential complex, upgrading your intercom system is a smart step toward a safer, more efficient property.
